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Insurance Institute of Zambia
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Overview

Effective compliance management is fundamental to maintaining organizational integrity, regulatory confidence, and sustainable business performance. As regulatory frameworks continue to evolve, organizations require skilled compliance professionals capable of interpreting requirements, strengthening governance structures, managing compliance risks, and fostering a culture of ethical conduct and accountability.

The Compliance Officers Certification (COC) Programme has been designed to equip compliance practitioners, risk professionals, auditors, managers, and other regulatory stakeholders with the knowledge and practical competencies required to establish, monitor, and enhance compliance functions within regulated organizations.

The programme explores the foundations of compliance, compliance governance, compliance monitoring frameworks, risk management, internal controls, internal audit, professionalism, and corporate governance. Participants will develop a practical understanding of how compliance functions support organizational objectives while protecting institutions, customers, and stakeholders from regulatory, operational, reputational, and financial risks.

While the programme incorporates international compliance principles and best practices, learners are encouraged to apply the concepts within the context of their own regulatory, legal, and organizational environments.

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Learning Outcomes

Upon successful completion of this programme, you will be able to:

  • Explain the purpose, scope, and importance of compliance within modern organizations;
  • Understand the structure, responsibilities, and reporting relationships of an effective compliance function;
  • Identify the roles and responsibilities of boards, senior management, compliance officers, audit committees, and other governance stakeholders;
  • Develop and implement effective compliance frameworks, policies, procedures, and monitoring programmes;
  • Evaluate compliance risks and integrate compliance considerations into organizational risk management processes;
  • Apply appropriate compliance monitoring and reporting mechanisms to support regulatory adherence;
  • Understand the role of internal controls in maintaining organizational compliance and operational effectiveness;
  • Explain the relationship between compliance, internal audit, risk management, and corporate governance functions;
  • Promote a culture of ethical conduct, accountability, and continuous compliance improvement;
  • Assess the organizational costs and consequences of non-compliance and regulatory breaches;
  • Demonstrate professional conduct and sound judgment when managing compliance responsibilities; and
  • Contribute effectively to the development of resilient, well-governed, and compliant organizations.

Course Outline

  • 2.1: The Compliance Department and its Organizational Structure
  • 2.2: The Compliance and Control Functions
  • 2.3: Functions of Compliance Department 
  • 2.4: Establishing a Compliance Culture within the Organization
  • 2.5: Importance of Compliance Department Coordination with Business Units and Senior Management
  • 2.6: The Importance of Compliance Department Coordination with Risk Management and Internal Audit as other Control Departments
  • 2.7: The Key Factors Determining the Effectiveness of a Compliance Program
  • 2.8: The Role and Job Description of a Compliance Officer

  • 3.1: The Roles and Responsibilities of the Board of Directors
  • 3.2: The Roles and Responsibilities of the Management
  • 3.3: The Roles, Responsibilities and Duties of the Compliance Officer
  • 3.4: The Roles and Responsibilities of the Compliance Committee
  • 3.5: The Roles and Responsibilities of the Audit Committee
  • 3.6: The Roles and Responsibilities of Internal Audit

  • 4.1: Laws and Regulations
  • 4.2: Establishing an Effective Compliance Infrastructure in an Organization
  • 4.3: Designing and Developing a Comprehensive Compliance Program
  • 4.4: The Importance of Carrying Out an Effective Compliance Monitoring Program
  • 4.5: Chinese Walls

  • 5.1: Principles of Risk Management
  • 5.2: The Risk Management and Compliance Framework
  • 5.3: The Important Elements That Support a Strong Risk Management Infrastructure
  • 5.4: Various Types of Risk
  • 5.5: Risk Management Tools
  • 5.6: The Importance of Risk Monitoring and Review

  • 6.1: The Costs of Compliance and Non-compliance
  • 6.2: Evaluating the Benefits of Compliance
  • 6.3: Case Studies

  • 7.1: The Regulations of Standardized Account Opening Form (SAOF) and the Required Compliance
  • 7.2: The Regulations Governing Manner of Transaction of Member's Business and the Required Compliance
  • 7.3: The Regulations Governing the Confirmations of Client Orders and the Required Compliance
  • 7.4: The Regulations Governing the Maintenance of Accounts of Members and the Required Compliance
  • 7.5: The Regulations Governing the Maintenance of Books of Accounts of Members both Corporate and Non-Corporate and the Required Compliance
  • 7.6: The Regulations for Printing the Details on Members Correspondence and Contracts and the Required Compliance
  • 7.7: The Regulations Governing Registration of Brokers and the Required Compliance
  • 7.8: The Regulations Governing the Registration of Agents and the Required Compliance
  • 7.9: The Regulations Governing Agent's Dealings and the Required Compliance
  • 7.10: The Regulations Governing Deliverable Futures Contracts and the Required Compliance
  • 7.11: The Regulations Governing Short Selling under Ready Market and the Required Compliance
  • 7.12: The Regulations Governing the Members Branch Offices and the Required Compliance
  • 7.13: The Regulations Governing the Net Capital Balance and Capital Adequacy Requirement of the Brokers and the Required Compliance
  • 7.14: The Regulations Governing the Leveraged Financing and Pledging in the Securities Markets and the Required Compliance
  • 7.15: The Regulations Governing the Segregation of Client Fund and Securities and the Required Compliance
  • 7.16: The Regulations Governing the Trading by the Employees of the Brokerage Houses and the Required Compliance
  • 7.17: The Listing Regulations of the Exchanges and the Required Compliance
  • 7.18: The Regulations Prohibiting the Illegal Financing (In-House Badla)
  • 7.19: The General Obligations of the Brokerage House/Broker
  • 7.20: The Regulations Governing Internet Trading and the Required Compliance
  • 7.21: The Scope for Joint Inspection carried out for Brokers Compliance

  • 8.1: Why Controls are Required
  • 8.2: The Control Framework - COSO
  • 8.3: The Control Framework - a.k.a. CoCo
  • 8.4: Other Control Models
  • 8.5: Links to Risk Management
  • 8.6: Control Mechanisms
  • 8.7: The Importance of Procedures
  • 8.8: The Importance of Integrating Controls
  • 8.9: The Importance of Internal Control Awareness Training
  • 8.10: The Fallacy of Perfection
  • 8.11: Guidelines for Internal Control System and Compliance Function for Securities Brokers

  • 9.1: The Purpose of Auditing
  • 9.2: Definition: Internal Audit
  • 9.3: The Audit Charter
  • 9.4: Audit Services
  • 9.5: The Importance of Independence
  • 9.6: Audit Ethics
  • 9.7: Audit Competencies
  • 9.8: Training and Development Needs

  • 10.1: The Audit Professionalism
  • 10.2: Internal Auditing Standards
  • 10.3: Due Professional Care
  • 10.4: Professional Consulting Services
  • 10.5: The Quality Concept
  • 10.6: Defining the Client
  • 10.7: Internal Review and External Review
  • 10.8: The Need of Marketing the Audit Role
  • 10.9: The Value of Continuous Improvement

  • 11.1: The Agency Concept
  • 11.2: Corporate Ethics and Accountability
  • 11.3: International Scandals and their Impact
  • 11.4: Models of Corporate Governance
  • 11.5: Put Governance into Practice
  • 11.6: The External Audit
  • 11.7: The Audit Committee Functions

Price: USD395


Course Features
  • Modules 11
  • Duration 8 Weeks
  • Content Type Text & media
  • Assessment Yes
  • Pass Percentage 70%
  • Certificate Yes
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Insurance Institute of Zambia

Insurance Institute of Zambia
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